Privacy Policy
Last updated: March 2026
This privacy notice for TEEF FZ-LLC (‘we’, ‘us’, or ‘our’), describes how and why we might collect, store, use, and/or share (‘process’) your information when you use our services (‘Services’), such as when you:
- Visit our website, or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at customer.care@teef.ae.
Summary of Key Points
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us.
1. What Information Do We Collect?
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
The personal information we collect may include: names, phone numbers, email addresses, mailing addresses, contact preferences, billing addresses, and debit/credit card numbers.
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number. All payment data is stored by Ziina.
2. How Do We Process Your Information?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including to facilitate account creation, deliver services, respond to inquiries, send administrative information, fulfil and manage orders, request feedback, send marketing communications, deliver targeted advertising, protect our Services, and comply with legal obligations.
3. When and With Whom Do We Share Your Personal Information?
We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. Categories include: website hosting providers, payment processors, analytics services, communication tools, cloud computing services, and government entities where required.
4. Do We Use Cookies and Other Tracking Technologies?
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies is set out in our Cookie Notice.
5. How Do We Handle Your Social Logins?
Our Services offer you the ability to register and log in using your third-party social media account details. Where you choose to do this, we will receive certain profile information about you from your social media provider.
6. How Long Do We Keep Your Information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice. No purpose in this notice will require us keeping your personal information for longer than twelve (12) months past the termination of the user’s account.
7. How Do We Keep Your Information Safe?
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet can be guaranteed to be 100% secure.
8. Do We Collect Information From Minors?
We do not knowingly solicit data from or market to children under 18 years of age. If you become aware of any data we may have collected from children under age 18, please contact us at diogocorreia@teef.ae.
9. What Are Your Privacy Rights?
You may review, change, or terminate your account at any time. If you have questions or comments about your privacy rights, you may email us at customer.care@teef.ae.
10. Controls for Do-Not-Track Features
We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
11. Do We Make Updates to This Notice?
We may update this privacy notice from time to time. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
12. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at diogocorreia@teef.ae or contact us by post at:
TEEF FZ-LLC
Compass Building, Al Shohada Road, AL Hamra Industrial Zone
Ras Al Khaimah, United Arab Emirates
13. How Can You Review, Update, or Delete the Data We Collect From You?
To request to review, update, or delete your personal information, please contact us at diogocorreia@teef.ae.